Dedicated HearBuilder Technical Support Specialists are available via email support@hearbuilder.com and toll free phone 1.855.735.0862 (US & Canada) Monday - Friday 8:30 a.m. - 5 p.m. EST (excludes weekends and inclement weather closures).
Super Duper Publications has a variety of resources and options available to provide the information you need to incorporate HearBuilder into your program.
Quick Start Guide:
The online edition of the HearBuilder Collection includes a Quick Start Guide that provides simple step-by-step instructions to help you set up your account. Simply login to your account and click on the Quick Start Guide to get started.
User Manual:
The HearBuilder Collection online edition includes the complete User Manual accessible directly from your subscription. Log in to your account at https://my.hearbuilder.com, enter your email address and password, and click on “Download User Manual.”
Online webinars:
Super Duper Publications provides free online webinars to districts and school wide subscribers implementing the HearBuilder Collection online edition. For additional information, please contact us.
Site-based training:
For an additional fee, site-based training is available to district and school subscribers. A Super Duper Publications representative will come to your site to assist with program set-up and train educators on integrating the HearBuilder Collection online edition into your academic program.
Ongoing technical support:
Dedicated HearBuilder technical support specialists are available via phone 1.855.735.0862 (US & Canada) 864.288.3536 (local) from 8:30 a.m. to 5:00 p.m., Eastern Time Monday through Friday.
iPad and Android:
Schools and districts with a HearBuilder Online Subscription can access the iPad and Android apps from the iTunes App Store, Google Play, and the Amazon Appstore.
