General FAQs

What is the HearBuilder Education Software Collection?
All four HearBuilder programs combined in one convenient set, available by subscription or on CD-ROM.
  • Following Directions with Basic Concepts
  • Phonological Awareness – Sound Awareness for Reading
  • Auditory Memory – Strategic Memory Training for Listening
  • Sequencing – 2-6 Step Sequences
How does HearBuilder help students?
Step-by-step, each program leads students to acquire the basic skills they need to succeed in school and become proficient readers.
Has HearBuilder worked?
Yes. Our website has detailed information on each research and evidence-based program demonstrating significant student improvement after using HearBuilder. In addition, numerous testimonials from teachers and parents back up these findings.
How can I order the HearBuilder Collection?
The HearBuilder Collection is available on CD-ROM and online subscription – click here for pricing.
How does the HearBuilder Collection help students succeed?

The HearBuilder Collection strengthens students’ listening, memory, comprehension, and early reading skills by combining research-based, multi-level activities with entertaining games that both challenge students and hold their interest. Here is the formula for school success:

Following Directions with Basic Concepts

From the first day of school, students must be able to follow directions in order to focus on classroom activities, interact well with others, and behave properly. With HearBuilder Following Directions, students:

  • Develop essential listening skills as they learn 40 basic concepts.
  • Become Master Toy Makers while building Toy Central factories.
  • Learn to follow five different types of directions: Basic, Sequential, Quantitative/Spatial, Temporal, and Conditional.

Phonological Awareness: Speech Sound Awareness for Reading

Before students can learn to read, they must be aware of the sounds that letters make in words, phrases, and sentences — in other words, they must have good phonological (sound) awareness skills. With HearBuilder Phonological Awareness, students:

  • Practice nine activities to help them hear the sounds in words, syllables, and sentences.
  • Earn instruments and band members to form the rock band The Phonemix.
  • Move from basic activities (Sentence Segmentation, Syllable Blending, Syllable Segmentation) to more difficult ones (Rhyming, Phoneme Blending, Phoneme Segmentation/Identification) to the hardest tasks (Phoneme Deletion, Phoneme Addition, and Phoneme Manipulation).

Auditory Memory: Strategic Memory Training for Listening

Next, students must be able to remember and recall information they have learned. With HearBuilder Auditory Memory, students:

  • Practice memory strategies as they recall numbers, words, specific details, and multiple sentences.
  • Embark on special missions with Recall Agents Kim and Joey to save Memory Town from Dr. Forgetsit.
  • Learn memory strategies for answering WH questions.

Sequencing: 2 to 6 Step Sequences

Finally, students use all the information they learned in the first three HearBuilder programs to work on essential language and literacy skills. With HearBuilder Sequencing, students:

  • Practice foundational skills such as reading left to right, understanding details, predicting, and identifying important parts of stories.
  • Go to the Sequencing Fun House, earn tokens to use in the Arcade, and become Sequencing Superstars.
  • Put 120 illustrated scenes in order, starting with basic 2-step sequences and progressing to 6-steps.
How often should my student/child use the software?
We recommend using HearBuilder 15-20 minutes each day until your child completes the programs. However, you can choose the length and frequency of use that works best for your child.
Is HearBuilder SMART Board compatible?
Can my students use the HearBuilder programs with an iPad or Android tablet?
Yes! There are free apps available for all four HearBuilder programs on the iTunes App Store, Google Play, and the Amazon Appstore. You must have a HearBuilder Online subscription to use the apps, and your tablet must be connected to the internet.
How can my students use HearBuilder from home?
Select step-by-step instructions in English or Spanish.
How do I renew my HearBuilder online subscription?
You can renew your home, specialist, or teacher subscription directly from your account. Login to your account at, type your email address and password, click the “My Account” tab, and click on the link provided to renew your subscription for another year. To renew a school or district subscription, please email us at

Support FAQs

Where do I find the login code?
Find the student login code on the home page of your Teacher/Parent account.
How can my child play the games?
Have your student's user name, password, and login code available. Make sure the computer or tablet has an active internet or Wi-Fi connection. If using a tablet, install the free HearBuilder apps from the iTunes App Store, Google Play, or the Amazon Appstore. For easy access using a desktop or laptop computer, bookmark the student login page.
How do I reset my password?
Click the "Forgot Password?" button, enter your email address and follow the instructions.
Where can I find my student's password?
Login to your Teacher/Parent account with your email address. Click the "Students" tab and select the "Print Students" button. Make sure the "Show Passwords" box is checked.
I need help setting up my HearBuilder account. Do you have a tutorial guide?
Yes. Learn how to get started with these step-by-step instructions.
How do I choose a level for my student’s grade?
HearBuilder is a supplemental instructional tool; no specific age or grade equivalents are included. Review your state’s standards and compare them to HearBuilder’s learning objectives. use your professional discretion to determine which level in each activity aligns most closely with age-level expectations.
How do I customize my student’s program settings?
Select one of the global setting options or select the “Custom Settings” button. Home subscriptions provide access to global settings only. To learn more, watch a student settings tutorial.
Is my student’s data safe and FERPA compliant?
The HearBuilder Collection is fully compliant with the Family Educational Rights and Privacy Act (FERPA), the Children’s Online Privacy Protection Act (COPPA), the Children’s Internet Protection Act (CIPA), the Health Insurance Portability & Accountability Act (HIPAA), and the Health Information Technology for Economic and Clinical Health Act (HITECH). For more information, click here to read our privacy policy.
I have a HearBuilder CD-ROM, can I access the apps too?
In order to use the software on an iPad or Android tablet, an online subscription is required.

Dedicated HearBuilder Technical Support Specialists are available via email and toll free phone 1.855.735.0862
(US & Canada) Monday - Friday 8:30 a.m. - 5 p.m. EST (excludes weekends and inclement weather closures).

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